To get in touch with London Councils please call: 020 7934 9999 but you may prefer to use one of the other methods listed below.
London Councils does not procure services via sales calls.
Freedom Pass
If you have any enquiries about the Freedom Pass please call the dedicated helpline on 0300 330 1433 or email info@freedompass.org.
Taxicard
To contact Taxicard call 0207 934 9791
Or email taxi.card@londoncouncils.gov.uk
Or use the contact form
Accounts
To reach our accounts team dial 020 7934 9999, then follow the menu instructions or email accounts@londoncouncils.gov.uk
Grants
Telephone: 020 7934 9622
Email: funding@londoncouncils.gov.uk
London Lorry Control Scheme and HEB
Telephone: 020 7934 9697
Email: lorry.control@londoncouncils.gov.uk
Media and Press
Telephone: 020 7934 9970
Email: lcpress@londoncouncils.gov.uk
Notify
Telephone: 020 7934 9810
Email: notify2@londoncouncils.gov.uk
London Councils address
London Councils
59½ Southwark Street
London SE1 0AL
Undercover off-street cycle parking is available at 59½ Southwark Street. Please use the side delivery entrance. There is no car parking.
How to find us
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Find your local council
London Councils is the collective of London local government, the 32 boroughs and the City of London Corporation. They come together through London Councils to work in collaboration to deliver their shared ambitions for London and Londoners. A cross-party organisation London Councils Shared Ambitions are agreed by the Leaders Committee comprising the Leaders and directly-elected Mayors of the boroughs and the Chair of the Policy and Resources Committee, City of London Corporation.
We support collaboration between boroughs as well as working as a trusted partner with central Government, the Mayor of London, the voluntary and business sectors and public sector partners such as the NHS to achieve a better future for London.
If you have a specific question or complaint about council services in your area you should contact your local council. If you are unsure use the GOV.UK website to find your local council.
Complaints
London Councils has a simple three-stage complaints procedure which covers most of the services we provide. Read more about our complaints procedure.
Read more about our London Councils procedures under the Freedom of Information Act 2000.
Website
If you have any concerns about the website please contact us:webteam@londoncouncils.gov.uk